Our Purpose, Mission, and Values
Making a difference one ride at a time.
Mission:
To provide our customers with a safe, dependable, and environmentally responsible transportation service.
Purpose:
To blaze the trail in green transportation practices and establish “green” as a lifestyle and not a fad.
Core Values:
No Surprises
We clearly communicate and establish your price before picking you up, so you will never be surprised when you check the charges. We’ll always be there to pick you up, whether your flight is early or late. We’ll reconfirm your pick up the night before and your driver will arrive before your pick up time. We’ll be there for you, always. No surprises.
Complete Transparency
We do not vary our prices to take advantage of seasonal demands (i.e. our valued tourists). Our prices are cost-based and are clearly posted on our website for all to see. The price we quote over the phone will be the same price posted on our website with no exceptions.
Outstanding Service
We hold ourselves to a high standard. We would like to be known far and wide as the “gold standard” for service in the car service industry. Outstanding service means exceptional reliability, exceptional drivers, and luxury in-vehicle amenities.
Safety and Responsibility
This is a serious business and we understand that. Missing a flight is a very big deal. Arriving after a long trip and not having your car service curbside is also a very big deal. We plan, check, double check, triple check, and then check again to ensure that we’re always there for you. We do a lot of the worrying so you don’t have to. The last thing on your worry list should be if your car service is going to show up.
Exceeding Expectations
Whether it’s your first ride or your 100th ride we will always approach each trip with the same commitment and enthusiasm to make your experience the best it can be. We love the Green Shuttle and we want you to love it too. We aren’t satisfied with just happy customers; we want our customers to become a thrilled, enthusiastic, and supportive community.
Our values drive what we do every day.